Terms of Service

By accessing or using ChatLeads, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the new Terms of Service on this page and updating the 'Last Updated' date. Your continued use of the service after changes are posted constitutes acceptance of the modified terms.

ChatLeads provides an AI-powered conversational lead capture platform that enables businesses to engage with website visitors, collect lead information, and manage captured leads through a dashboard.

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

To use ChatLeads, you must create an account by providing accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorized use

You may not:

• Share your account with others

• Use another person's account without permission

• Create multiple accounts for fraudulent purposes

We reserve the right to suspend or terminate accounts that violate these terms.

You agree to use ChatLeads only for lawful purposes. You may not:

• Violate any applicable laws or regulations

• Infringe on intellectual property rights

• Transmit harmful or malicious code

• Attempt to gain unauthorized access to our systems

• Interfere with or disrupt the service

• Use the service for spam or unsolicited communications

• Engage in fraudulent or deceptive practices

• Scrape, copy, or duplicate service content without permission

Violation of these acceptable use terms may result in immediate account termination.

ChatLeads offers various subscription plans with different features and pricing. By subscribing, you agree to:

• Pay all fees associated with your chosen plan

• Provide accurate billing information

• Allow automatic renewal unless cancelled

• Pay applicable taxes

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

ChatLeads and its original content, features, and functionality are owned by ChatLeads Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of the data you input into ChatLeads, including lead information collected through the service. By using our service, you grant us a license to use, store, and process your data solely to provide and improve our services.

You may not:

• Copy, modify, or distribute our software or content

• Reverse engineer or decompile our service

• Remove or modify any proprietary notices

• Use our trademarks without written permission

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

You are responsible for:

• Ensuring you have the right to collect and process lead data through ChatLeads

• Complying with applicable data protection laws (including GDPR, CCPA, etc.)

• Providing appropriate privacy notices to your website visitors

• Obtaining necessary consents for data collection

We are not responsible for your compliance with data protection laws in your use of our service.

We strive to maintain high availability of our service, but we do not guarantee uninterrupted or error-free operation. The service is provided 'as is' and 'as available.'

We may perform maintenance that temporarily interrupts service. We will provide advance notice of scheduled maintenance when possible.

Support is provided according to your subscription plan. Response times and support channels vary by plan level.

To the maximum extent permitted by law, ChatLeads shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

• Loss of profits, data, or business opportunities

• Service interruptions or security breaches

• Errors or omissions in content

• Actions of third parties

Our total liability for any claims arising from your use of the service shall not exceed the amount you paid us in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.

You agree to indemnify, defend, and hold harmless ChatLeads and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use of the service

• Your violation of these terms

• Your violation of any rights of another party

• Your violation of applicable laws or regulations

We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason, including:

• Breach of these terms

• Fraudulent or illegal activity

• Requests by law enforcement

• Extended periods of inactivity

Upon termination:

• Your right to use the service will immediately cease

• We may delete your account and data after 30 days

• You remain liable for any outstanding fees

• Provisions that should survive termination will continue to apply

Any disputes arising from these terms or your use of ChatLeads shall be resolved through binding arbitration, except that either party may seek injunctive relief in court.

The arbitration will be conducted by a single arbitrator under the rules of the American Arbitration Association. The arbitrator's decision will be final and binding.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any legal action or proceeding arising from these terms shall be brought exclusively in the courts located in [Your Jurisdiction].

Entire Agreement: These terms constitute the entire agreement between you and ChatLeads regarding the service.

Severability: If any provision is found to be unenforceable, the remaining provisions will remain in effect.

Waiver: Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

Assignment: You may not assign these terms without our written consent. We may assign our rights and obligations without restriction.

Force Majeure: We shall not be liable for any failure to perform due to circumstances beyond our reasonable control.